Thursday, March 8, 2018

A Long Island Advertising Agency's Do's And Don'ts Of Account Management

By Paula Hess


To say that Long Island advertising agencies are responsible for ample work would be something of an understatement. This is especially true when you look into account management, which is a complex topic in its own right. For many people, the idea of assisting various clients can be intimidating. However, this level of challenge can be eased with the right strategy in place. Here are a few do's & don'ts of account management that will help you along the way.

DO research on your clients. One of the most important roles of an account manager, according to companies like fishbat, is understanding what clients are all about. What are their goals? What is it that they plan to sell or provide to the public? These are just a few questions worth bringing up during the initial relationship building process. This is just the start of the advice that Long Island advertising agencies can provide.

DON'T assume that you have to do everything on your own. As a matter of fact, account management is most effective when you have other people to work with. Everyone from SEO experts to graphic designers should be consulted. What this does is help you provide clientele with high-quality service, even beyond what you specialize in. It will also foster relationships with your fellow employees for a better workplace.

DO understand the importance of communication. If you're going to be an account manager, and one that people can trust, communication goes a long way. This is especially true if your clients come to you with questions or concerns. Instead of brushing them off, address these as quickly as possible. You should also provide enough information so that they will have a better understanding of where their time and money is going.

DON'T think that one strategy works for every client. One of the challenges of marketing is knowing how a strategy works for a client. If you believe that there is a one-size-fits-all rule, in this regard, you'd be mistaken. In fact, it's important to adjust said strategy so that it better fits what your client is looking for. By continuously innovating and understanding what they want to accomplish, they will benefit from the work you provide.




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